Waterford House - New Milton

Address: 142 Station Rd, New Milton BH25 6LP, United Kingdom.
Phone: 2382312950.

Specialties: Mental health service.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Restroom.
Opinions: This company has 19 reviews on Google My Business.
Average opinion: 2.1/5.

📌 Location of Waterford House

☎️2382312950

Waterford House - A Comprehensive Guide

Overview

Waterford House, located at 142 Station Rd, New Milton BH25 6LP, United Kingdom, is a mental health service dedicated to providing care and support for individuals facing various mental health challenges. With a focus on patient well-being and a commitment to continuous improvement, Waterford House offers a range of services designed to cater to the unique needs of each patient.

Location and Accessibility

Nestled in the charming town of New Milton, Waterford House is easily accessible by car or public transportation. The facility boasts several points of interest that ensure a comfortable and accessible experience for all visitors, including a wheelchair-accessible car park, entrance, and toilet, as well as a restroom facility.

Contact Information

For further inquiries or to schedule an appointment, you can reach Waterford House by phone at 2382312950. Their website, while currently unavailable, will provide additional resources and information about their services.

Specialties and Services

Waterford House specializes in providing mental health services, addressing a wide array of psychological and emotional needs. Their dedicated team of professionals works tirelessly to ensure that each patient receives the personalized care and attention they deserve, fostering a supportive environment for healing and growth.

Additional Points of Interest

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible toilet
Restroom facility

Opinions and Reviews

Waterford House has received 19 reviews on Google My Business, with an average rating of 2.1/5. While there is room for improvement, it is evident that the staff at Waterford House is committed to addressing concerns and working to enhance the quality of their services. Several positive reviews highlight the dedication of the team and their efforts to rectify any issues that arise, indicating a strong foundation for growth and development.

Key Strengths:

Dedicated staff committed to patient well-being
Continuous improvement efforts based on patient feedback
Accessible facilities for individuals with disabilities

Areas for Improvement:

Average review score suggests there is room for enhancing the overall quality of services
Encouraging a higher volume of positive reviews could further demonstrate the value of their mental health services

Conclusion

👍 Reviews of Waterford House

Exceptional E.

4/5

Needs improvement. But staff are working hard to improve.

Good job team.

They take complaints seriously and work to rectify them.

4.7 stars.

Exceptional Evolution

T L.

1/5

Worst place on earth do not go there if you have mental issues they will make it worse they do not care about you never return calls don't listen and are hugely under qualified at dealing with anything other than mild depression it's shocked me how easy it must be to get a psychiatrist degree your better off treating yourself

Samantha M.

5/5

Waterford House is an extremely supportive and empathetic service. I have been using the service on and off for seven years and at times my condition has been very difficult. All persons I have met have stood by my side giving me the gentle encouragement I need to become well again. I thank you all but especially Katy Charlie and Dr Khan

S C.

4/5

Generally good, supportive service who are doing their best with the resources they are allowed to use and time they are allowed to give. Zoe, especially, has been amazing.
Think all mental health services in the country are under enormous strain.
I don't think the reviews on here are accurate or fair, or take in to consideration that Waterford House, and all mental health facilities in the UK, have to follow what the government say.

Alexander D.

3/5

I have not felt as if I was being helped on the road to recovery because the doctor wore a face mask during the entire appointment. As someone with specialised and unique gifts, seeing a person's mouth when they are speaking is vital for communication and understanding.

Harry O.

1/5

Bought a rope after a phone call with them feeling more depressed. Italk said it’s too complicated for them to help as the problems are above what they can do and Waterford house don’t want to see me basing their diagnosis off of a short meeting about 8 years ago when it wasn’t as bad. The nhs and mental health teams don’t care about you. I’ll sort myself out, as I always have to without the nhs helping with anything.

chase H.

1/5

So i got my report back from waterford house with mutiple mistakes written and incorrect medications trialed in the past also apparently my son was born in 1999 when i am 26 years old myself so its not really possible.

Rochelle C.

1/5

I have been referred multipul times to Waterford house and on both occasions I was listened to but didn't feel like they really cared just like others I was binned off to Italk and discharged back to my doctors how is this actually helping when some people need people to talk to ok I also was offered cbt but I've had that before and that made me more depressed so I had to turn it down I really don't feel like they pay attention to how we really feel