The Zinnia Centre - Birmingham

Information about The Zinnia Centre

The Zinnia Centre, located at Address: 100 Showell Green Ln, Birmingham B11 4HL, United Kingdom, offers specialized mental health services. For those seeking assistance or just wanting to learn more about their offerings, it's essential to gather comprehensive information. The center can be reached by phone at 1213015300.

Key Details

The Zinnia Centre prides itself on its commitment to mental health service. This is particularly important for individuals or families looking for support in this critical area. However, it's vital for potential clients to consider a few points:

• Reviews and Ratings: The center has a modest number of reviews on Google My Business with a total of 90 reviews. The average opinion is a slightly below average 2.1/5. This indicates a room for improvement in some areas of service or management.
• Specialties: While they specialize in mental health, it would be beneficial to know more about the specific services offered, such as counseling, therapy sessions, or support groups.
• Accessibility: The center is noted for being wheelchair accessible, which is a significant consideration for many visitors.

For anyone considering reaching out to The Zinnia Centre, it's recommended to:

• Contact Ahead: Given the average rating, it might be wise to call ahead to inquire about specific services, availability, and perhaps discuss any concerns you might have.
• Visit Website (if available): Checking their website could provide more detailed information about the services, staff qualifications, and perhaps patient testimonials.
• Explore Additional Resources: Depending on individual needs, looking into other mental health resources in Birmingham could offer a broader perspective or alternative solutions.

The Zinnia Centre's efforts in accessibility are commendable and can make a significant difference for those with mobility issues. However, the average rating suggests potential areas for enhancement in service quality or client satisfaction. As with any healthcare service, personal experiences can vary widely, so prospective clients should weigh this information alongside their own needs and preferences.

👍 Reviews of The Zinnia Centre

Edris B.

1/5

An inexperienced and rude young man who does not know how to talk to patients. I really do not know why he was hired at this medical center. After talking to him, I feel that he needs a doctor more than other patients. And he needs to be taught the etiquette of talking to a patient. After a few days of calling, no one answered my calls. Because my medicine had run out. I called at the same time and went to the medical center to find out why the phones were not answered. I wanted to know why people like me, who are sick and need medicine, were calling. I wanted to know if they were busy or if there was another reason. I did not see any reason other than that they were ignoring the calls. There was no patient there, nor was there a call in progress. All three people were unemployed and talking to each other instead of responding to patients. They treated me with rudeness, which was a sign of their lack of personality.

Humaira K.

1/5

Staff are absolutely rude. They do not understand the meaning of professionalism. How isn’t this place shut down. Do not care for other staff and the patients. Genuinely has an effect on someone emotionally which they do not take into account. This place makes an individuals mental health worse not better do not place your loved ones in this “service”. Call themselves “nurses”. Really need to rethink their career choices and hire those who do the real job👍

Sajda B.

5/5

My mother spent roughly a week at Zinnia Centre this month. She was suffering from psychosis and paranoia. She had never had to be detained in the past so it was her first experience. I cannot emphasise enough how professional, warm and approachable the staff are at this centre. They understand how the whole family suffers when a loved one is affected by their mental health. The heartache of seeing my mum at her worse was taking a toll on me personally. I will be forever grateful for the sincere compassion and understanding of nurse Matillda when I had a bit of a meltdown and had a cry. It meant a lot. I was at peace knowing my mother was in good hands. All the staff members on the Lavender ward were going above and beyond for the patients in their care. In less than a week the change in my mum was profound. Having gone in reluctantly, she left with immense gratitude and respect in heart for her caregivers at Zinnia. My mother was treated with so much respect and dignity at all times. I want to thank each and every individual at Zinnia for all their warmth and kindness. You are truly heroes. Thank you.

Awatef M.

5/5

We had a fabulous experience at the outpatient department it was all down to Geraldine the ACP she was so kind compassionate and arranged for my daughter to get the help she needed at the right time. She explains step by step the treatment plan arranged an appointment with the doctor nothing was to much for her thank you so much we appreciate all you have done may God bless you, you are the shining star of the zinia center from Fatima family

Naveed N.

5/5

I was sectioned here 3 years ago.
Looking back, I realise that it was a good decision that they sectioned me. My life has improved and I’m grateful to be at home.

Aminur R.

5/5

The staff are friendly and can really make a positive impact on your mental health. I was sceptical at first but sometime later I’m feeling way better and can see a change in my mental health. Thanks again guys

Leigh N.

1/5

After 21 months waiting for a adhd assessment I find out the nurse who was supposed to refer me didn’t bother 🤬🤬
Absolute waste of time

Drive T. U.

1/5

Simply pushed out without completing treatment as missed appointment due to letter received late by royal mail