The Resource Centre - Derby

The Resource Centre is a medical clinic located on London Road in Derby, United Kingdom. With a street address of DE1 2QY, this healthcare facility is easily accessible to those in need of medical services. The clinic can be contacted by phone at 1332866990 or by visiting their website at derbyshirehealthcareft.nhs.uk.

The Resource Centre specializes in providing medical clinic services to the community. The clinic is committed to ensuring that all patients receive the highest quality care in a comfortable and accessible environment. Several key features of the clinic include wheelchair accessible entrance, parking lot, and restroom facilities, making it easy for individuals with disabilities to access the services they need.

Upon researching The Resource Centre, it becomes clear that they have received mixed reviews from their patients. On Google My Business, the clinic has collected 12 reviews, averaging a rating of 2.6 out of 5 stars. While this rating may not be indicative of the best patient experience, potential clients should still consider visiting the clinic to determine if their needs will be met.

👍 Reviews of The Resource Centre

Cassi D.

1/5

Absolutely useless. Been under their ‘care’ for 5 years and within those years I have been passed around different people, never really getting anywhere or receiving adequate support. Denied psychotherapy or any other services to help with my mental health. Never really felt that my concerns were ever listened to. You’d expect more compassion, understanding and uplifting. Instead, you’re discharged after stating how much in the gutter you and signposted to a website instead. Appalling, and unfortunately a true reflection of how underfunded mental health services are in the NHS. No wonder suicide rates are on the rise. People cannot afford private healthcare, but seems like the only way to access any support. I would not recommend wasting your time and energy with this service.

Kiran F.

1/5

Absolutely Disgusting! Been chasing my brothers appointment for 1 whole year and my emails get ignored. Nhs is down the toilet and these people don't care at all. It's all about money

Isaac

1/5

A tragic place to end up; the "psychiatrist" on this team does not even know his terminology, disturbs the patient when they are trying to speak, is rude and condescending towards you. I hope that this service shuts down because it is not fit for purpose, especially helping the mentally distressed. If it wasn't for my support network I would not be here because of THIS service. It's ridiculous. It's rubbish. 1 star is being too generous.

Sabrina K.

1/5

Absolutely abusive to me , kicked me off the system for brining a advocate and said I wouldn’t get help or appointments any time now or in the future. People struggle very much with communication issues . A very cold clinical setting , complaints don’t work
As the professionals have a title and so nobody dare talk back or hold the professionals accountable . A very disturbing experience

Emil L.

1/5

Too bad I can't give 0. Doctors are very dismissive of their patients issues and refuse to listen. Very much recommend going anywhere else privately if you can. These NHS services will not help you.

Dennis J.

3/5

Parking is absolutely impossible even if you get to the center 45/50 mins earlier than your appt.
reception staff are unfriendly and are too busy talking to other staff or checking their hair/make up, so they basically ignore the patients. The standard of therapy given is very good and that is worth 5 stars but the rest let it down

Emanuela D.

1/5

It has been days of trying to reach anyone through the phone.
All I need is to change my appointment date and I cannot get through the appointment centre or the reception or anything. Left a message as well.
Great service. . . . . . .

Gill

5/5

Caring therapy.
Grab this help with both hands. You won't get better help on the nhs