The Coast Resource Centre - Weston-super-Mare

The Coast Resource Centre, located at Weston-super-Mare BS24 7FY, United Kingdom, is a reputable mental health service that offers a wide range of treatments and support for individuals suffering from various mental health issues. Established with the aim of providing high-quality care to those in need, the center has gained recognition for its commitment to delivering effective solutions in a compassionate and understanding environment.

One of the key features of The Coast Resource Centre is its accessibility for people with disabilities. The center boasts a wheelchair-accessible entrance, parking lot, and restroom facilities, ensuring that all patients can comfortably access the services provided. In addition to these amenities, the center also offers a family-friendly atmosphere, making it an ideal choice for those seeking support not only for themselves but also for their loved ones.

The Coast Resource Centre has received a total of 9 reviews on Google My Business, with an average rating of 2.9 out of 5 stars. While some users have expressed their satisfaction with the care and attention received at the center, others have highlighted areas where improvements could be made. Despite these mixed reviews, the center continues to strive for excellence in its services and remains dedicated to meeting the unique needs of each individual who walks through its doors.

For those interested in learning more about The Coast Resource Centre, its location, and the services offered, the center's website provides valuable information and resources. Visitors can find detailed maps and directions to the center, as well as contact information for scheduling appointments or inquiries. The website also offers insights into the specialties and treatment options available, enabling potential patients to make informed decisions about their mental health care.

👍 Reviews of The Coast Resource Centre

Mark T.

1/5

Disabled blue badge holders have no chance of parking here. All disabled bays are taken by staff who have no blue badge. I counted 4 cars parked up displaying no badge, and they were all staff. It seems the staff here don't care.

Simon G.

1/5

It seems despite being informed that communications with the recovery team were to improve, there has been no improvement with contacting the service via the phone, the phone just rings and rings. It is distressing and causes anxiety when you can't reach anyone at the centre. I have found the administration in this service incredibly poor, messages fail to get through and although this is not a critical / acute mental health service, phone calls are diverted to any of the locations until it is answered on most occasions the calls go unanswered. It is deplorable that when people are in need of support that they are unable to contact this service. Despite being told by management that calls would be answered and dealt with by staff at the Coast, this has completely failed to materialise. I can not fault the mental health workers themselves but the administration of this service is non-existent.

Josh

3/5

Really confused as to why they offer a phone number when, 9 times out of 10, they don't even bother picking up. Lovely staff, don't get me wrong, but the lack of communication when it's NEEDED is so unprofessional it's almost comical. "Here's a number for when you're at your wits end, we never answer it but feel free to waste your time."

Jasper S.

4/5

They were and still are very helpful and reliable. They were prompt in many things

Charlene Y.

1/5

Never understand what you are going through, and don’t understand you have done every group going and never understand that the medication is all that helps and have to wait over a week for it!!!

Catherine P.

5/5

Really Caring and helpful staff and a great service

Reluctant D.

5/5

Saved me

Jamie F.

1/5

Hard to find