St Michael's Hospital - Lichfield

Address: Trent Valley Rd, Lichfield WS13 6EE, United Kingdom.
Phone: 3007907000.
Website: mpft.nhs.uk
Specialties: Mental health service.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom.
Opinions: This company has 5 reviews on Google My Business.
Average opinion: 3/5.

📌 Location of St Michael's Hospital

☎️3007907000

⏰ Open Hours of St Michael's Hospital

Monday: 8:30 AM–5 PM
Tuesday: 8:30 AM–5 PM
Wednesday: 8:30 AM–5 PM
Thursday: 8:30 AM–5 PM
Friday: 8:30 AM–5 PM
Saturday: Closed
Sunday: Closed

Overview of St Michael's Hospital

St Michael's Hospital, situated at Trent Valley Rd, Lichfield WS13 6EE, United Kingdom, offers specialized care, particularly in mental health services. With its contact number 3007907000, it's easily accessible for those seeking assistance. For detailed information, visitors can explore their official website at mpft.nhs.uk.

Key Features and Accessibility

Accessibility Features: St Michael's Hospital prides itself on being fully wheelchair accessible, ensuring that everyone, regardless of mobility, can receive the care they need. This includes a wheelchair accessible entrance, accessible parking lot, and accessible restrooms. This commitment to inclusivity is commendable, making the hospital a welcoming place for all patients and visitors.

Patient Opinions

The hospital has garnered a moderate level of recognition, with 5 reviews on Google My Business. While the average opinion stands at a somewhat balanced 3/5, it's evident from the sentiments expressed that many patients appreciate the dedication of the staff. One review highlights the unwavering support and assistance provided over the years, indicating a level of care that goes beyond routine treatment. This dedication suggests that while there may be areas for improvement, the hospital is committed to providing quality mental health support.

Recommendations for Prospective Visitors

For those looking to contact St Michael's Hospital, it's recommended to start by visiting their official website mpft.nhs.uk to get the most accurate and up-to-date information regarding services, visitation policies, and any current health advisories.
When planning to visit, especially with mobility concerns, take note of the hospital's wheelchair accessibility features. This information can help ensure a smooth and comfortable experience for patients and their caregivers.
Considering the hospital's focus on mental health, it might be beneficial to prepare any personal items that could aid in your stay, such as a list of medications or emergency contact details.
Given the average opinion, it's worth reaching out directly through their website to inquire about specific services or to discuss any concerns you might have about the quality of care.

Conclusion

St Michael's Hospital, with its strong emphasis on mental health services and commendable accessibility features, stands as a vital resource for the community. While patient feedback suggests there's room for improvement, the hospital's dedication to its patients is clear. For those considering a visit or seeking support, contacting them through their website is a proactive step towards ensuring you get the information and care you need. The hospital's willingness to listen and adapt, as reflected in patient reviews, is a promising sign of their commitment to patient satisfaction and well-being. Therefore, don't hesitate to reach out to St Michael's Hospital for any mental health concerns you may have. Your journey to better health starts with a single step, and they're ready to support you along the way.

👍 Reviews of St Michael's Hospital

Rachel O.

5/5

I cannot thank the team enough for all the help and support they have given me over many years. They all work so hard to keep me going. Thanks to your dedication I am still here to fight another day.

Rebecca L.

1/5

Edit to add: after waiting for weeks for another appointment after they made a mistake, I attended my appointment. It has now been almost 7 weeks and I’ve heard nothing about my next appointment.

I was midway through a reassessment and I recently missed an appointment because I’d made a mistake and entered it on the wrong day in my diary. The appointment was supposed to be on a Friday so I rang them on the Monday to apologise and ask for a new appointment to be sent out. I spoke to a man who assured me he would pass the message on.
I waited and received a ‘sorry you did not attend’ letter, but did nothing because I had already rang them up.
I eventually rang them to query the status of my new appointment to be told that I had been discharged because I hadn’t replied to the letter.
I complained and asked that they look into it in the hopes they would reverse the decision because I HAD phoned them very soon after the missed appointment.
I waited and again heard nothing back for a while, so I rang again and it was the same man who didn’t bother to pass on my message before, and he told me that I had definitely been discharged and that was that, I had to call the access team to be re-referred. He put me on hold to transfer me to the access team and the call terminated.
When I rang back a woman answered this time and she reiterated what the man had said and did the transfer.
I waited on hold for around 40 minutes then gave up.
I lodged a complaint with pals and received an email response from them today that just went along with what the people at St Michaels had told them as though I’m a liar.
I have since replied with a screenshot of the call record for the day that I rang which they have told pals there is no message logged.
I have asked for them to reply in kind, with a record of the call they supposedly made to me (which won’t exist of course)
My CPN also stated that she had tried to ring me when I have no unaccounted calls and no answerphone messages for.
This has been a dangerous pattern over the years for mental health services, one that has no issue gaslighting its patients to cover themselves.
It’s always the patients fault though isn’t it, I mean why would anyone believe us?
I’m genuinely disgusted at how I’ve been let down again, because it’s hard for me to engage but I was really hopeful I would get somewhere this time.

I rang the access number pals provided and it went to an answer machine, I then got a call back from a London number for a private health company saying they’d missed my calls.
So I have no number to call for self referral now.

demi L. X.

1/5

Really disappointed with the way I’ve been treated by this service. I was misdiagnosed back in August. In December last year I had my first appointment with dr greening. I had a second appointment in January of this year where she said that she thinks
I have adhd and I was a bit upset because I know how long the wait time is for an assessment, however she told me she could diagnose but she needs evidence first. Fast forward to 19th January she has gone against what she said and sent a referral to my doctors asking for them to refer my for an assessment. I feel like I’ve wasted months of my time because they set me work that didn’t cater to my needs and now im going to be waiting years for a diagnosis after being told they could do it. After requesting for this doctor to call me back on more than one occasion I have still heard nothing back and had no explanation to what is going on. I am
Now going to be making a full complaint to pals due to their incompetence yet again.

Grace S.

5/5

the reviews made me nervous but the staff here are actually really lovely and my appointment went well 🙂

Marc C.

3/5

Just by seeing it on Google maps,its a nice place I've had a call from st Michaels Hospital trent valley Rd I'll phone 2mrw.