Safe Haven Woking - Woking

Okay, here’s a detailed description of Safe Haven Woking, presented in a formal and helpful tone, suitable for someone seeking information about this mental health service:

Safe Haven Woking: A Dedicated Mental Health Resource

Safe Haven Woking is a vital mental health service operated by Surrey & Borders Partnership NHS Foundation Trust (SABP). It’s designed to provide immediate support and a safe, calming environment for individuals experiencing a mental health crisis. The service prioritizes offering compassionate care and practical assistance to those in urgent need. It's a crucial resource within the Woking community and beyond, offering a readily accessible point of contact during challenging times.

Location and Accessibility

The Safe Haven is conveniently located at the Moorcroft Community Centre, Old School Pl, Westfield, Woking GU22 9PB, United Kingdom. The facility is committed to accessibility for all, and this is reflected in its numerous features:

• Wheelchair Accessible Entrance: Ensuring easy access for individuals utilizing mobility aids.
• Wheelchair Accessible Parking Lot: Providing dedicated parking spaces to facilitate arrival.
• Wheelchair Accessible Restroom: A fully accessible restroom is available for comfort and hygiene.

The location within the Moorcroft Community Centre suggests a connection to broader community support services, potentially offering complementary resources.

Specialties and Services

Safe Haven Woking’s core function is to respond to individuals experiencing a mental health crisis. The staff are trained to provide a range of support, including:

• Crisis Intervention: Immediate assessment and support during acute distress.
• Emotional Support: A calm and understanding space to process feelings and experiences.
• Signposting: Connecting individuals with longer-term mental health services and resources.
• Safety Assessment: Ensuring the safety of the individual and those around them.

Positive User Experience and Reputation

Based on available information, Safe Haven Woking consistently receives positive feedback. The service demonstrates a strong commitment to providing a professional and empathetic environment. The Google My Business reviews, with an average rating of 4.2/5, highlight a consistent experience of helpfulness and care. Many individuals describe the atmosphere as calming and the staff as going above and beyond to assist them. It’s clear that the team prioritizes creating a safe and supportive space for those struggling.

Contact Information and Resources

Website: sabp.nhs.uk

Phone: (Currently Unavailable – Please check the website for updates)

Number of Reviews: 21 reviews on Google My Business.

Concluding Recommendation

For individuals facing a mental health crisis or seeking immediate support, Safe Haven Woking represents a valuable and accessible resource. The facility’s dedication to accessibility and its reputation for providing compassionate care makes it a trusted option. We strongly recommend visiting the sabp.nhs.uk website for the most up-to-date information on opening hours and how to access the service. Taking that initial step to connect with Safe Haven Woking could be a pivotal moment in seeking the help and support needed to navigate a challenging situation.

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👍 Reviews of Safe Haven Woking

Jordan T.

5/5

I visited yesterday in a crisis and Mitzie and Sam were very helpful. This is a professional, calming environment, and the staff went above and beyond to help me.

Neil T.

1/5

Went to get some help with my mental helth like I'd been advised to do i have an assistant dog and was refused entry despite showing the I'd proof card i have for him. Discussing response was told I'm not blind so I shouldn't need him with me or that he was even an assistant dog.

No because it's only blind people who have assistant dogs no1 else right? 🤦‍♂️

Asher J.

1/5

Quite literally turned me away when I was acutely in crisis. They said it was because they already had someone else in a similar position, which I understand, but that's besides the point and the point is how I was actually spoken to. They spoke to me with absolutely no patience or sympathy or understanding, like they didn't give me any space to talk outside for even a few minutes and just told me to go to Guildford which I physically couldn't do for multiple reasons.
I understand that understaffing is a thing, but please for the love of god put a plan in place for this kind of situation (like having two separate areas). Going here was literally my final effort before doing something, my final reach for help, so imagine how it felt in that moment. Instead they just called the police and had me sectioned, instead of giving me any space to talk and calm down and probably mitigate that entire thing, which was a major trauma in and of itself.
Screw you guys.

Chris E.

5/5

The staff are fabulous just like all the other sabp sites that I have used. Warm, welcoming and caring with a good comfortably sized room and facilities.

John T.

5/5

I visited yesterday evening. Excellent. They are very professional. They listen. They care. Thank you. John. JLT

Michael M. (.

2/5

Great place to go to, but beware of who you tell your problems to one member of the staff is judge, jury, and executioner, so don't say you were not warned, except for her, it's a great place and you can get help.

JoJo

5/5

So welcoming and friendly. I turned up holding in tears. I left smiling.

Suzanne W.

5/5

I really felt comfortable during my time there.