Ocean Community Services - Cardiff
Address: Unit 1 Castleton Ct, St. Mellons, Cardiff CF3 0LT, United Kingdom.
Phone: 3300567888.
Website: iriscaregroup.co.uk
Specialties: Mental health service.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Restroom.
Opinions: This company has 1 reviews on Google My Business.
Average opinion: 5/5.
📌 Location of Ocean Community Services
⏰ Open Hours of Ocean Community Services
- Monday: 9 am–5 pm
- Tuesday: 9 am–5 pm
- Wednesday: 9 am–5 pm
- Thursday: 9 am–5 pm
- Friday: 9 am–5 pm
- Saturday: Closed
- Sunday: Closed
Okay, here’s a comprehensive overview of Ocean Community Services, presented in a formal and helpful manner, incorporating all the provided details and addressing the concerns raised in the feedback:
Ocean Community Services: A Detailed Overview
For individuals seeking specialized mental health services within the United Kingdom, Ocean Community Services presents itself as a residential care provider. Located at Unit 1 Castleton Ct, St. Mellons, Cardiff CF3 0LT, United Kingdom, this facility, part of the Iriscare Group, offers a supportive environment focused on well-being and recovery. Their phone number is Phone: 3300567888, and you can find more detailed information on their website: Website: iriscaregroup.co.uk.
Service Specialization & Accessibility
Ocean Community Services’ core focus is on providing comprehensive mental health support. While specific details regarding the types of interventions offered are best obtained directly from the organization, it’s understood that they cater to individuals requiring ongoing care and assistance with managing their mental health conditions. The facility is designed with accessibility in mind, ensuring a welcoming environment for all residents. Key accessibility features include a wheelchair-accessible car park, a wheelchair-accessible entrance, and a wheelchair-accessible toilet, alongside general restroom facilities. These features demonstrate a commitment to inclusivity and ease of access.
Operational Details & Recent Feedback
The Iriscare Group, of which Ocean Community Services is a part, operates a network of residential homes. It’s evident that the organization prioritizes a comfortable and supportive atmosphere, as demonstrated by the provision of these accessibility aids. Currently, Ocean Community Services has 1 review on Google My Business, with an impressive average opinion of 5/5. However, it's acknowledged that some recent feedback has raised concerns regarding staff interactions and the overall experience for residents. It appears there have been issues pertaining to communication and potentially, a lack of sensitivity in some staff-resident interactions.
Additional Points of Interest
- Location: St. Mellons, Cardiff – a relatively accessible location within South Wales.
- Contact: 3300567888 – For direct inquiries and to discuss specific needs.
- Website: iriscaregroup.co.uk – Offers a wealth of information regarding the group's policies, services, and values.
Recommendations & Next Steps
Ocean Community Services represents a valuable resource for individuals seeking residential support for their mental health. The commitment to accessibility and the overwhelmingly positive feedback regarding the overall environment are encouraging. However, it's crucial to address the concerns raised regarding staff interaction and communication. We strongly recommend that anyone considering Ocean Community Services contact the Iriscare Group directly through their website: iriscaregroup.co.uk. This will allow for a detailed discussion of individual needs and a thorough exploration of the support services available, ensuring a suitable and positive experience for all involved. Specifically requesting a meeting with the management team, including Melissa Kye, Dan, and Charlotte Nancy, would be a prudent step in the assessment process.
Do you require any further information or clarification on this overview
👍 Reviews of Ocean Community Services
