Pod U.
1/5
Disappointing and Biased Experience with Norfolk and Waveney Mental Health Foundation Trust
I really wish I didn’t agree with the negative reviews, but unfortunately, my experience confirmed the concerns raised by others.
If you’re looking for help or hoping for meaningful change, I would recommend looking elsewhere.
After many years of emotional abuse in previous relationships, I sought help from Norfolk and Waveney Mental Health Foundation Trust to support my partner and me in working through our issues and triggers. However, the female representative assigned to us made deeply biased and sexist remarks, which I found incredibly damaging. While my partner received full support regarding her 17-year-old child, I was told I should leave my 11-year-old and 17-year-old to "live their own lives"—despite having a strong relationship with my children. I was shocked that the counsellor's advice seemed based on gender bias, as my partner’s role as a mother was fully supported, while my role as a father was disregarded.
Additionally, whenever I was asked a question, the counsellor often redirected my partner to answer for me, which left me feeling sidelined and disrespected. Both my partner and I felt that the counsellor’s attitude was extremely dismissive and biased against men.
After submitting a written complaint, I was contacted, only to be told how "lovely" the counsellor was and informed that my complaint wouldn’t be treated as a formal complaint, but rather as a "training exercise." This response felt dismissive and invalidating.
Overall, this experience has discouraged me from seeking further help, and I would not recommend Norfolk and Waveney Mental Health Foundation Trust to anyone, especially men, seeking unbiased and supportive mental health care.
