Monkwearmouth Hospital - Sunderland

Address: Newcastle Rd, Sunderland SR5 1NB, United Kingdom.
Phone: 1912466800.

Specialties: Mental health service, Hospital.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom.
Opinions: This company has 16 reviews on Google My Business.
Average opinion: 3.3/5.

📌 Location of Monkwearmouth Hospital

☎️1912466800

⏰ Open Hours of Monkwearmouth Hospital

Monday: 8 AM–9:30 PM
Tuesday: 8 AM–9:30 PM
Wednesday: 8 AM–9:30 PM
Thursday: 8 AM–9:30 PM
Friday: 8 AM–9:30 PM
Saturday: 10 AM–6 PM
Sunday: 10 AM–6 PM

Overview of Monkwearmouth Hospital

Located at Newcastle Rd, Sunderland SR5 1NB, United Kingdom, Monkwearmouth Hospital stands as a significant establishment offering comprehensive mental health services. With its contact number 1912466800, patients and visitors can easily reach out for assistance or inquiries. For those seeking detailed information, the hospital's official website is a valuable resource, though it's not provided here, it's recommended to visit to explore services, facilities, and patient care approaches in depth.

Characteristics and Facilities

Monkwearmouth Hospital prides itself on being wheelchair accessible, ensuring that patients with mobility issues can navigate the premises without difficulty. This commitment to inclusivity is further demonstrated by its wheelchair accessible entrance, parking lot, and restrooms. These features are crucial for providing a comfortable and dignified environment to all visitors and patients.

Specialties

The hospital specializes in offering mental health services, making it a crucial facility for individuals seeking help with mental health issues. The focus on mental health care indicates a deep understanding and dedication to treating complex psychological conditions.

Other Points of Interest

Wheelchair Accessible: The hospital's facilities are designed to accommodate patients with disabilities, ensuring equal access to healthcare services.

Patient Review System: Despite some challenges noted in customer service, such as difficulties reaching someone on the switchboard, patient reviews on platforms like Google My Business offer a glimpse into firsthand experiences.

Overall, the hospital seems to be appreciated for its accessibility and facilities, which are essential for a supportive healthcare environment.

Information for Potential Visitors and Patients

For anyone planning to visit or seek treatment at Monkwearmouth Hospital, it's advisable to prepare for potential communication challenges. Directing calls to 1912466800 is the recommended method. Given the hospital's specialization in mental health, it might be beneficial to arrive early or plan your visit well in advance to ensure you have ample time to meet with healthcare providers.

The average opinion on platforms like Google My Business is 3.3 out of 5, which suggests a generally positive but not overwhelmingly enthusiastic reception. This average reflects both the hospital's strengths, particularly its accessibility and specialized mental health services, and areas for improvement, such as the responsiveness of the switchboard.

👍 Reviews of Monkwearmouth Hospital

Helen B.

3/5

No one at the Switchboard!! Hard to get anyone on the phone..something that should never happen being a psychiatric hospital.

Demileigh H.

2/5

Was in therapy for a while but my appointments kept getting cancelled and changed then all of a sudden with no context or even a notice I never got an appointment rescheduled. Rang 4 times since and still haven't heard anything . My school have rang again and again too knowing I need it and nothings been done

Edward J.

3/5

Appointments are ok, but the rigmarole around attending the appointments, and the threatening texts you receive in case you don't attend, I think are uncalled for. You go there for treatment, not to make things worse for yourself

First P.

5/5

Just took mum (Eve Howard) to the outpatient Clinic.Drove into car park and straight into a invalidity place and got wheel chair out of the car.As soon as I got it out a chap with a tray of eggs came over and asked if I needed help (he may work in the cafe). He help with the wheel chair and told me best way to the ramps to the out patients. We were 20 minutes early but was showing straight in to do first checks. Then straight in to see the heart specialist again did checks (everything was OK ).So I was out before I was due in. So when I was on out I wasn't sure where we came in,then I heard someone say I think you came in from this way. It was one of the staff who had noticed us coming in. I thought what smooth start to the day.
Thankyou

Lynn G.

5/5

Friendly+helpful to all visitors, treats the inmates very well. Willing to let you know what you ask if you ring daily. May ask for info on patient but only as background.

Thomas H.

1/5

Hopeless trying to ring here to find out where people are that have been admitted "do you know their date of birth?" Er, no, "well if you dont know their date of birth i cant find them" they obviously dont put themselves out to make the effort either and some parts of the hospital cant be connected from the main number, what a shambles, "ill have to give you another number as its outside the hospital?" Its like 1930 here, what do they mean by outside the hospital? Its obviously the hospital or you wouldnt be calling in the first place. It would be less of an effort to visit the place than trying to ring.

Sophie B.

5/5

Came here for my mental health councilling it was amazing, I come here for my epilepsy it's so helpful thankyou NHS xx

bob M.

2/5

Shrink appointments always bloody hour late and cant get you out the door quick enough

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