Exeter Community Mental Health Team - Exeter

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The Exeter Community Mental Health Team: A Comprehensive Overview

For individuals and families navigating the complexities of mental health, the Exeter Community Mental Health Team offers a crucial local resource. This dedicated service, part of the Devon Partnership NHS Trust (DPT), provides a range of support and treatment options designed to improve the wellbeing of those within the Exeter community. It’s designed to be a proactive and responsive service, focusing on early intervention and ongoing support.

Location and Contact Information: The team operates from Wonford House, located at Dryden Road, Exeter EX2 5AF. Individuals seeking assistance can readily contact them via telephone at 01392208900. A more detailed understanding of their services can be found on their official website: dpt.nhs.uk.

Specialties and Services: The Exeter Community Mental Health Team specializes in a broad spectrum of mental health services. These typically include:

• Assessment and Diagnosis: Initial evaluations to determine the nature and severity of mental health concerns.
• Therapy and Counseling: Individual, group, and family therapy sessions offering various therapeutic approaches.
• Medication Management: Collaboration with psychiatrists to ensure appropriate medication regimens.
• Crisis Support: Immediate assistance during times of acute distress.
• Support Planning: Development of personalized care plans to address individual needs.

Accessibility and Amenities: Recognizing the importance of accessibility, the team has taken steps to ensure a welcoming environment for all. Wonford House offers:

• A wheelchair-accessible car park.
• A wheelchair-accessible entrance.
• A wheelchair-accessible toilet.
• Accessible toilet facilities

Customer Feedback: Currently, the Exeter Community Mental Health Team has 13 reviews on Google My Business. The average opinion received is 1.8 out of 5 stars. While this indicates areas for improvement, it’s important to consider the context and read the reviews to gain a fuller picture of the experiences shared. (It is recommended to explore these reviews directly on Google My Business for a more in-depth understanding).

Key Considerations: It’s important to acknowledge that the feedback suggests there are challenges with the service. However, the team's commitment to providing community-based mental health support within Devon is evident. They are dedicated to working collaboratively with individuals and their families to achieve positive outcomes.

Recommendation: For anyone seeking information about mental health support in Exeter, or considering accessing the services offered by the Exeter Community Mental Health Team, we strongly recommend visiting their website at dpt.nhs.uk. You can explore the available services, contact the team directly, and begin the process of accessing the support you need. Don’t hesitate to contact them via phone at 01392208900 to discuss your specific circumstances.

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👍 Reviews of Exeter Community Mental Health Team

Jo

1/5

This place is so useless for anyone with complex or unusual mental health symptoms (that's not bad enough to need hospitalisation). They have poor experience with anything that's not standard symptoms. I had generic talking therapy for a fixed number of sessions (with a trainee who was clearly not able to handle my chaotic thinking and never had anything useful to say). I went though this system twice, got trainees both times and was finally discharged because they "ran out of" therapy to offer me. There's no long-term support, which is what I need. The "therapy" didn't help me. I'm not any better than before I first went there. The psychiatrist I saw before my therapy never even gave me a proper diagnosis - just a few "could be this, could be that..." But no actual diagnosis, so I'm stuck with an old mental health diagnosis that I don't believe is correct. Now I have to find the money for private help, even though I can't afford it.

April H.

1/5

Would like to make a complaint in regards to a Man named Peter that I spoke to this morning at Wonford House - my mum is currently been taken to a place of safety & is obviously a very upsetting time for us. The way this man just spoke to me doesn't make me feel like she is in a safe place AT ALL. Argumentative, rude & purposefully unhelpful. I would like to make a formal complaint- please advise how I am to do so. I have left my contact details on your answer machine.

Helen F.

1/5

If one star was an option I would pick that. Terrible service leaving people on the waiting list to get basic help for years and years with only some woman ringing up every 8 weeks to say we’ve not forgotten you. This woman has absolutely no medical/ mental health training whatsoever. I’ve given up with this absolutely terrible service. They are quick to throw medication at you but do not provide any additional help whatsoever.

Fandom O.

1/5

I have been on the waiting list for four years but the worst of it was I couldn't even get hold of the mental health support team for months because they never answer the phone. No proper assessment and I don't even know what my care plan is. You have to do all the referrals and find all the people you need to talk to yourself.

Fin N.

1/5

Yet another service too turn me away when I'm at the hardest point in my life mentally. Feeling defeated is an understatement

Sophia

1/5

If I could give no stars that would be more appropriate. Complaints are not recorded, communication within their team is near non-existent, they write formal medical notes with the idea of covering up their mistakes while writing, medical information recorded incorrectly. They failed to support or act in an organised manner. Any question brought by the patient about them, they default use mental state as to discredit the patient and cover their behaviour. I just received freedom of information paperwork that is written in a completely self serving way. Who do you trust if these people entrusted with the most important job decide not to pay attention and do not respect the job that they take a wage to do? absolutely appalling service.

Mr B.

1/5

The lack of care is truly shocking and is leaving vulnerable people worse of because of it!

Jacob H.

5/5

The people in the office, can’t fault them. The line of procedure right now? Appalling. I did get sent in circles though, and no one speaks to eachother x