Charlton Lane Hospital - Cheltenham

Address: Charlton Ln, Cheltenham GL53 9DZ, United Kingdom.
Phone: 1242634100.
Website: ghc.nhs.uk
Specialties: Mental health service.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom.
Opinions: This company has 8 reviews on Google My Business.
Average opinion: 3.5/5.

📌 Location of Charlton Lane Hospital

☎️1242634100

Charlton Lane Hospital

Address: Charlton Ln, Cheltenham GL53 9DZ, United Kingdom

Phone: 1242634100

Website: ghc.nhs.uk

Specialties

Mental health service

Other Points of Interest

Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom

Opinions

This company has 8 reviews on Google My Business with an average rating of 3.5/5.

Charlton Lane Hospital is a healthcare facility located in Cheltenham, United Kingdom, that specializes in mental health services. The hospital is well-equipped to handle the needs of its patients, with wheelchair-accessible entrances, parking lots, and restrooms available for those with mobility issues. The facility's location on Charlton Lane makes it easily accessible for those seeking care in the region.

One key aspect of Charlton Lane Hospital is the level of care and support provided to its patients and their families. The staff at the hospital are praised for their professionalism and dedication to providing exceptional care. For example, one reviewer shared a story about their father, who spent his last few weeks at the hospital on Willow ward after experiencing a difficult time in a nursing home that did not understand dementia. The contrast in care and support provided by Charlton Lane Hospital was significant, and the family appreciated the level of care and attention given to both their father and themselves. The staff at the hospital were commended for their amazing efforts and professionalism, which contrasted greatly with their previous experience.

Recommendation

If you or a loved one are in need of mental health services, Charlton Lane Hospital is a reliable and well-regarded facility that offers top-notch care and support. With its convenient location, wheelchair accessibility features, and dedicated staff, it is an excellent choice for those seeking mental health services in Cheltenham. For more information about the hospital and its services, visit their website at ghc.nhs.uk. Don't hesitate to contact them by phone at 1242634100 or through their website to schedule an appointment or learn more about their services.

👍 Reviews of Charlton Lane Hospital

Sharon T.

5/5

My father spent his last few weeks here on Willow after an awful time in a nursing home that simply did not understand dementia. The contrast in the care and support both my dad and myself received here was enormous. Their care and professionalism was in such contrast to that we had been receiving. All of the staff here do an amazing job. Thank you so much.

Annette R.

5/5

My Mum was in Charlton Lane Willow Ward she was looked after by the staff like she was one of their own. Staff went above and beyond what anyone could wish for. A big thank you to all the staff who made visiting my mum who was late stages of Alzheimer’s more bearable. In addition they looked after myself brother and sister when we visited making sure we were coping with mums condition and they offered an ear to listen and a shoulder to cry on. Mum passed in April but she went with dignity and respect all down to the fantastic care given.

Charlotte M.

5/5

An outstanding hospital with a caring incredible team.
Our dad was looked after here and the team made the difference.
Headed up by Gemma with stars like Fran, Scott and Helen. You can be reassured that they genuinely care about your loved ones.

Sue N.

5/5

My mother has been staying in charlton lane Hospital for quite some time and has been looked after very well . The staff are very good and can not do enough for the patient or their family. She been very happy there so it has been very reassuring to know that we could leave her in such safe hands . We will be sad to say goodbye. Thank you very much. Xx

Joe E.

1/5

Spoke to an incredibly unhelpful woman. Was trying to check an appointment. Gave her the name of the person i was supposed to see and she just said “I can’t go off just a first name”, I was never told her surname. didn’t ask for my details or try to find me just tried to get rid of me. Put the phone down feeling humiliated and patronised. You would think that maybe they should employ staff with better people skill when dealing with mental health issues. Completely unacceptable.

Kevin K.

1/5

Called the switchboard today to ask for a phone number and despite telling them that I needed the number to speak to the department this afternoon they flatly refused. I was told just call back and I will put you through. Whats next a bus driver refusing to drive a bus......

Pete W.

5/5

Wonderful staff very helpful

Lee E.

1/5