Carlton Court Hospital - Lowestoft

Address: St Peters Rd, Carlton Colville, Lowestoft NR33 8AG, United Kingdom.
Phone: 1502527474.

Specialties: Hospital, Psychiatric hospital.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 12 reviews on Google My Business.
Average opinion: 3.7/5.

📌 Location of Carlton Court Hospital

☎️1502527474

⏰ Open Hours of Carlton Court Hospital

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

About Carlton Court Hospital

Located at St Peters Rd, Carlton Colville, Lowestoft NR33 8AG, United Kingdom, Carlton Court Hospital stands out as a notable institution offering comprehensive healthcare services, particularly specializing in Hospital and Psychiatric hospital services. This facility, accessible via phone at 1502527474, has garnered attention for its commitment to providing quality care, especially for those requiring a supportive environment for mental health treatment.

The hospital is well-recommended for its wheelchair accessible entrance and wheelchair accessible parking lot, making it inclusive and accommodating for patients with mobility challenges. This attention to accessibility is just one of the many factors that contribute to its positive reputation.

Key Features and Information:

- Location: Conveniently situated in Carlton Colville, near the bustling town of Lowestoft, providing easy access for patients and visitors.
- Contact Information: For inquiries, the hospital's phone number is 1502527474.
- Specialties: The hospital focuses on both general hospital services and specialized psychiatric care, catering to a broad spectrum of healthcare needs.
- Reviews and Ratings: The hospital boasts 12 reviews on Google My Business, reflecting a diverse range of patient experiences. The average rating is a commendable 3.7/5, indicating a high level of patient satisfaction.

When considering a visit to Carlton Court Hospital, it's important to note its welcoming environment designed for patients' comfort and well-being. The hospital's commitment to accessibility is a significant plus for anyone needing to visit, whether it's for themselves or to support a loved one. The combination of its specialized psychiatric care and general hospital services means it's equipped to handle a variety of medical situations.

Recommendations for Visitors:

- Plan Your Visit: Given its specialized services, it's advisable to contact the hospital in advance to arrange your visit, especially if you're there to visit a patient.
- Check Reviews: While the average rating is good, reading individual reviews on Google My Business can provide deeper insights into patient experiences.
- Accessibility: The wheelchair-accessible facilities ensure that the hospital is user-friendly for everyone, which is a critical aspect of choosing a healthcare provider.
- Stay Informed: The hospital's website, though not explicitly provided here, is a valuable resource for understanding their services, policies, and any updates regarding their operations.

👍 Reviews of Carlton Court Hospital

Chloe N.

5/5

I was admitted to the unit with anorexia in 2017 and I believe I was there for roughly 4 months. If you have a child who is being admitted, please know they are in the safest place for them right now. The staff are beyond amazing...Sometimes they may seem overly harsh/strict but that's only when they need to be for your recovery. The reality is, they do know exactly what they are doing (I was adamant they didn't at the time however they really do).
It's such an amazing place and the people there really did save my life when I was extremely unwell. I didn't leave the unit 100% recovered and, 3 years on, I still have to work hard to keep on the right path. However, I now manage to live on my own (with my dog), work in Finance, and have gained the qualifications needed for my job, which are things nobody thought I would be able to do, given the state I was in a couple of years ago. The Dragonfly Unit stepped in when I was in such desperate need of help and they got me away from crisis point and set me on the right path to begin my recovery journey. It was an incredibly difficult and emotional time however, along with helping me towards gaining control over my eating disorder, I also learnt so much about myself and life in general whilst at the unit. The staff will always hold such an incredibly special place in my heart and I think so highly of every single one of them.
One member of staff told me on my first day 'We are like Nanny McFee...when you need us but do not want us, you must stay. But when you want us but no longer need us, you will have to go'. This sums up my admission to a tee.
I wish anyone reading this the very best in their/their loved ones journey.

H B.

5/5

Being an informal patient here isn't bad, staff are nice and very caring. Please ignore old reviews on this place (later than 2 years ago) because the unit is now a young people's mental health ward, it was an acute adult ward. The new young people's ward is very supporting and helpful.

The unit is well equipped with staff including:

•A family therapist

•A phyciartist

•An education unit to help you re-establish your connections to your school or collage and re-intergrate you into your school.

•lots of really nice staff (most of the staff are nice)

•And some lovely occupational therapists.

TheMajorRuin

1/5

Awfull staff, very immature and basically lie to get there own opinion across on mental illnesses, which is a VERY dangerous practice to be involved in.

Inpatients left to roam around with nothing to do which causes them to become more and more stressed and suffer breakdowns which sometimes lead to violence and aggression. (this is the staffs fault NOT the patients)

Some of the staff have provided false accounts of aggression and blatantly lied on verbal accounts of aggression leading to very dangerous situations and making peoples illnesses worse.

Staff are rude and make ALOT of assumptions on peoples illnesses leading to a total breakdown of respect before they have even been either diagnosed correctly or the correct treatment having been given.

The building may be lovely and new and patients given their own rooms, BUT !! the staff who work here are draconian and only see it as a career step to further things rather than helping maturely and sensibly the patients they so openly neglect.

DO NOT let your loved ones go to this place, you will be letting them be open to neglect, frustration and staff who blatantly lie on patient records.

Steve W.

4/5

Staff are caring and sensitive to patient needs. This is a very challenging area dealing with patients who have a variety of degenerative brain diseases. Sometimes allowing patients the time and space to walk without purpose is what is required to help diffuse difficult situations built up through patient inability or frustration to communicate their needs. There are much much more worse places that your loved ones can go to than here. It is NHS staffed by trained and experienced mental health nurses and support workers who have to adhere rigorously to standards that are constantly reviewed. I would certainly bring any family member here if admission was required.