Alex
1/5
Edit:
2017/2018
2 years later and still traumatised from the "care" I received at bosun care. At William Street and Charlton way in Bristol. Please never put a loved one, family or friend under the care of these people. CQC and social services are aware and also disgusted by what i went through. Certainty not a service for vulnerable people.
As an example I witnessed a older man being spooned sugar into their mouth whilst being unconscious. It’s common sense to know not to try and put anything into a mouth of an unresponsive diabetic.
They also ignored my medical conditions even though I had multiple letters of diagnosis, treatments. All in black and white. Loads of paperwork yet they discriminated against my disabilities. I was made to feel like I couldn’t use my wheelchair. Or due to my mental health I didn’t want to eat a dinner one day yet I had to lock myself in a bathroom as a particular staff member was on the other side of the door screaming at me.
Another time a staff member watched as I overdosed and then told me I’m attention seeking. There’s a 100 things I can say that went wrong with Bosun and thankfully I was saved but if another person lives in their care and has no capacity or is vulnerable then I’d be really worried. It still gives me ptsd and anxiety to this very day.
Thankfully I was saved from Bosun care and due to their awful care I ended up in hospital as I had deteriorated quickly physically and mentally. After 3 years I’m finally mentally and physically in a better place however I will be scarred for life from the memories I had there.
When I complained, management was awful. They all backed each other up, made out to be amazing and offer so many things yet behind closed doors it was a different story.
I don’t know if it is different management now (2023) or if the same support workers work there but if it’s stayed the same then I would never ever put a loved one there. You will either end up with a dead body or a person who is traumatised, brainwashed and emotionally/ verbally abused.
I hope it has changed. I share part of my story because even if it stops 1 person being placed there then I know I’ve helped someone.
