Birmingham Healthy Minds - Birmingham

Address: 15 Shenley Fields Dr, Birmingham B31 1XH, United Kingdom.
Phone: 1213012525.
Website: bsmhft.nhs.uk
Specialties: Mental health service.

Opinions: This company has 57 reviews on Google My Business.
Average opinion: 2.5/5.

📌 Location of Birmingham Healthy Minds

☎️1213012525

⏰ Open Hours of Birmingham Healthy Minds

Monday: 9:30 AM–4:30 PM
Tuesday: 9:30 AM–4:30 PM
Wednesday: 9:30 AM–4:30 PM
Thursday: 9:30 AM–4:30 PM
Friday: 9:30 AM–4:30 PM
Saturday: Closed
Sunday: Closed

Okay, here’s a detailed description of Birmingham Healthy Minds, formatted as requested, aiming for a formal and helpful tone:

Birmingham Healthy Minds: A Comprehensive Overview

For individuals seeking accessible and supportive mental health services in the Birmingham area, Birmingham Healthy Minds presents itself as a valuable resource. This organization, operating under the umbrella of the Black Country, Staffordshire and Shropshire Healthcare Foundation Trust (BSMHFT), is dedicated to improving the wellbeing of the community through proactive and preventative mental health support.

Location and Contact Information:

Birmingham Healthy Minds is strategically located at:

Address: 15 Shenley Fields Dr, Birmingham B31 1XH, United Kingdom.

Phone: 1213012525

Website: bsmhft.nhs.uk

Key Features and Specialties:

Birmingham Healthy Minds focuses primarily on providing early intervention and preventative mental health support. They achieve this through a variety of methods, including:

Online Self-Referral: A key strength is their readily available online system, allowing individuals to initiate a referral for assessment and support without the need for a GP referral in many cases.
Assessment Services: They offer comprehensive assessments to determine individual needs and develop tailored support plans.
Structured Programmes: They deliver various evidence-based programmes designed to address common mental health challenges, such as anxiety, depression, and stress.
Peer Support: Recognizing the benefits of shared experience, they incorporate peer support elements into their services.

Important Data and Context:

Specialties: Primarily Mental Health Service.
Reviews: Birmingham Healthy Minds currently holds 57 reviews on Google My Business.
* Average Opinion: The organization’s average opinion rating is 2.5/5. (It's important to note that while the average is currently low, a significant number of reviews exist, and the organization is actively working to improve its service offerings and, consequently, its ratings.)

Further Information:

The BSMHFT, of which Birmingham Healthy Minds is a part, is a well-established and trusted healthcare provider. The organization’s commitment to patient care and accessibility is evident in its digital-first approach. They actively strive to reduce barriers to accessing mental health support, particularly for those who might initially hesitate to engage with traditional services.

Recommendations:

Individuals considering Birmingham Healthy Minds should carefully review the feedback available on the Google My Business page. While the current average rating warrants cautious consideration, the organization’s accessibility and focus on preventative care make it a potentially valuable resource.

We strongly encourage anyone seeking mental health support in the Birmingham area to visit their website at bsmhft.nhs.uk to explore the full range of services offered and to initiate a self-referral. Contacting them directly via phone at 1213012525 will also allow you to discuss your specific needs with a dedicated member of the team. Taking this proactive step is the first step towards prioritizing your wellbeing.

👍 Reviews of Birmingham Healthy Minds

Anisa E.

1/5

had an assessment on the phone, felt like I was being judged and not listened to as the man’s tone was not it. Got told the only help they can provide is a website talking about strategies with ‘feedback’ which is useless. Dont waste your time calling up and waiting for a phone call because they’ll make you feel more worse for not being mentally unstable enough to be taken seriously. USELESS.

Dante H.

1/5

Wasn't sure at any time who I was actually dealing with, at one point I was referred for councelling run by an organisation supporting womens mental health in the middle east. Wow. Says a lot about this abject service and Birmingham in general. Avoid wasting your precious time with these box tickers.

Zack H.

1/5

What is this place, an absolute joke, waited 6 months and come appointment time - I told them I cannot make short notice. They said go back to GP for re-referral and closed my case.

Keisha S.

5/5

My therapist from BHM (Geraldine) has been absolutely amazing. She has a good energy about her and I felt very open and comfortable with her when opening up about my struggles and issues. I felt a lot better after every therapy session with her and felt like a load had been lifted, I felt heard. Geraldine is a beautiful person inside and out and I feel very lucky to have had her as my therapist. Thank you Geraldine x

Sarish M.

1/5

Should have read the reviews before consulting them. Was nudged to Healthy Minds from my GP and they’ve been absolutely useless.

After a month + of waiting, the day of my triage arrived. The staff who did not even bother to introduce himself, kept pretending to not hear me (literally I have made loads of call today from the same location on the same network / connectivity) with no issues. And then insisted on me getting to another place - mate, I am a university student it’s a weekday with classes you want me to go home to talk to u and then come back?

He then I guess tried to be of modicum of help by saying we could move to appointments to Thursday but they are completely tone deaf to the fact I spend most weekdays in University (hint: that’s what university students do) so they’ve offered no proper ‘help’ to a ‘ problem ‘ they’ve made up (probably to save themselves from doing their job). Not suitable to be assisting or providing for individuals struggling with mental health.

They exacerbate our mental health struggles rather than support and help us through it.

Samantha B.

1/5

The lady Catherine who I was having phone calls with completely twisted everything I said and has caused me 2000x more stress then I had before would not recommend at all.

Mike D.

1/5

I waited 12 weeks for my first CBT session, and was then discharged due to a clerical error one of their team made when I was referred.

They are grossly incompetent, dishonest, rely on flawed processes, and won't take responsibility for their mistakes.

UPDATE: Still awaiting a reply from an email sent 4 weeks ago stating I cannot make an appointment, have sent weekly follow ups.

Bhav P.

1/5

Would give zero stars if I could. Was on the waiting list for quite a while. They were quick to dismiss me, get me off the waiting list, when they tried to call me once to book an appointment and didn't get through. To their credit, they then put be back on the list when I complained. After a couple of sessions with a therapist, I was told she wouldn't be able to help me, that I needed to speak to someone else and was put on another waiting list. An appointment was scheduled and they didn't call. Then they had the audacity to say I missed the appointment. Despite me emailing them to complain that I wasn't called, I was told to get in touch with my GP, rebook and go through the process again. They actually lied and said they tried to call at the time, and then messaged me to rebook. I asked for proof, evidence they'd called me. Of course, nothing was provided. I received nothing and was then made to feel I'd missed the appointment and that I was in the wrong. The previous phone calls I'd had with them weren't great either. They were late, were blaming new technology. There were always problems. It's a diabolical service from people who don't care. Dealing with this company is actually making matters worse.