Aston Clinton Household Recycling Centre - Aylesbury

Stefania

Super fast, very helpful staff, there is also a reuse shop

Molly E.

Nice big, clean tip but unfortunately if you have the displeasure of talking to the staff, they are unorganised and rude. Was told at the front where to park then when we got parked was confronted by rude staff who told us the tip was closed at 3:50. The staff are too busy having their own conversations to help anyone either. Educate your staff on how to read time and talk to people please. Not a good look for bucks Council...

George R.

Told me 15 minutes before that I would be allowed to bring my old sofas on a friends flat bed van.

Loaded the sofa up and got to the dump to be told I needed a permit, while filling out that information we were told that we can’t dump a sofa because the van had 6 wheels… absolutely disgusting that I can’t use the dump that my taxes pay for.

Now having to risk damaging my car with a sofa because it has 4 wheels.

J ?. T.

Met with hostile angry staff (one was the ‘manger’ apparently) because even though I pay my tax to BCC and live in Bucks and took proof of who I pay Council tax to, my post code address is in Herts because of my sorting office address. This I was informed excludes me from using the Aston Clinton tip (that I pay for) and I was refused entry - very aggressively. I complained to BCC via online form 3 weeks ago but surprise surprise I’ve received no response.

Kerrie W.

Visited this afternoon and staff were so helpful and friendly they literally said to leave everything in one place and they would help us do it ...I'm recovering from a broken keg and was in my boot and they couldn't have been more helpful. Thankyou all so much

Matthew T.

I had the displeasure of going here today to throw away some rotten railway sleepers from an old raised flower bed in our garden. On arrival, I was asked what I had and promptly told them rotten railway sleepers and was guided to the correct skip to throw them into.

After throwing the first few in the skip, I was approached by one of the workers who said that chucking away railway sleepers had to be paid for. I told him that I was not told this at the entrance, only to then be met with the reaction "Oh, he's an agency worker"! I then said, that's not really my problem though is it.

I was then met with immediate aggression and was asked if I was refusing to pay!? Thus, implying it was my fault for not knowing I had to pay to throw away these items.

I did ultimately pay after I was threatened with having my registration plate reported to the council, and then had the joy of paying nearly £4 per railway sleeper.

In some ways, I can understand why those working at this site may be frustrated since I suspect they don't want to enforce the council's moronic and inexplicably high charges anymore than I wish to pay for them. That said, I certainly don't expect to be met with aggression and threats when the error has been caused by someone working there (agency or otherwise) and not by me.

As an aside, Bucks Council's policy on waste disposal and their excessive charges for chucking away some items is completely backwards, but seems to be just another example of their never ending effort to make this area an increasingly difficult and unpleasant place to live in. Indeed, when openly trying to tackle fly tipping, the one thing you would expect the council NOT to do is to begin charging for waste disposal by residential users and, yet, here we are. Well done Bucks CC, well done!

Félim D.

It is difficult to work out what items go where as you enter the centre. There is some signage but it is too small to take in as you drive by and you can miss important information. Although the staff are helpful they do not seem to be sure of where certain things should be deposited. We found out too late that we had put some items in the wrong skip or storage container.

Catherine S.

Just been to tip this morning, cars ahead not asked for id, I was asked for proof of address, handed my driving license over, was told sorry you live in Tring you can not come here. Actually we live in Marsworth (Buckinghamshire village). Please educate your staff on Buckinghamshire villages and the fact postal address not necessarily your county. Was very short with me and wouldn't listen to what I was trying to explain. Been using this tip since it opened never had an issue before this. Maybe some training on what villages are in Buckinghamshire may help the staff.