Arbury Court | Elysium Healthcare - Warrington

H W.

Best friend stayed here from 2023 to 2024. A poorly managed hospital from the top to the bottom. Alderley is the worst - a patient died in this ward under the 24/7 one-on-one supervision. The majority of the permanent staff like bullying patients and wanted to avoid all the duties and responsibilities. Drinks such as coffee, tea, juice, and food are locked and can only be given to patients by the staff. Certain staff are lazy, would find all the excuses not to offer drinks even when patients are extremely thirsty. It means that they will never give you the drink when they said they will. Then patients have to keep asking and asking different staff because the staff who said she will come with the drink (or anything else) just disappeared. It happened all the time. The treatment here is inhumane. Some of the nurses are nasty too - when a patient was sexually harassed by an agency staff and asking for the help from the nurse, the nurse on duty just ignored the patient and kept chatting with someone else at work. No disciplinary measure was taken against the agency staff who made the sexual harassment. Important people like doctors usually hide upstairs during work hours and patients just suffer in the hell downstairs. Numerous patients have died in this hospital.

Donna

I cannot praise Arbury Court hospital enough! This is by far one of the best hospitals with the very best of care! The support system in place is second to none and I was constantly kept in the loop with my daughters care and support. I cannot fault this hospital. Their duty of care was A1 and my daughter had the very best of care for her stay there. I had so much trust and faith in the care they gave my daughter. The staff and doctors and support workers were just amazing! The aftercare system is amazing too. My daughter would not have got this kind of care anywhere else.
Thank you to everyone at this hospital that got my daughter on her way to recovery.
She is doing so well now 🥰
We both are truly grateful to you all and will always be.
Thank you.
❤️

shane P.

My partner of 25 years has had psychosis for the last 9 weeks she's been through hell in there I'm her next of kin and our eldest son is her nearest blood relative but her mother who's worked in a hospital for years and knows how the system works and she doesnt even bother with her daughter normal but because it's in the public eye she's getting involved and trying to use the place as a drug rehabilitation unit as well. She went in with psychosis from crack cocaine and they are trying to rip her of methadone which gave her psychosis in 2018 so I've had to really fight for her rights and have struggled the staff are un helpful and will keep your loved one as long as possible because its a business and its run as one. Not always with the patients best interests at heart. My parents is a lot better now but will need to be moved back near home so her kids and me can go see her every day so her mental health will improve but they put stipulations on everything what a nightmare from beginning to end absolutely unreal you don't want your loved one in hear its more like a prison for the insane its nearly unhuman

BARMOUTH B.

My daughter has been there coming up to 2 years and is content and well looked after. She’s progressing well after some tough times in other units. The staff are all very friendly and actually appear to interact well with her which isn’t the case everywhere. There’s a frustrating lack of information transfer and we’ve yet to meet a doctor or psychologist. Covid hasn’t helped that obviously so I’m not overly concerned given the complexities of visiting a secure unit with covid protocols. I have to say I don’t recognise the place from the other reviews and can only give an honest opinion of our interactions there. I think it’s a good place with nice staff.

d S.

Staff are very rude and neglectful as well as negligent. Dr's are worse. Hospital Manger is a disgrace. They will keep your family member or loved one, isolated and locked up in awful conditions for years, even if they are heavily pregnant. And they will get no better. Just worse.

Luke B.

Didn’t help me at all in there. 13 months after I was discharged I was back in prison for arson, I got 2 years and now in Meadowbrook unit and been here 7 months and the staff here have helped me way more and I will be getting my own place soon with my kitten

Sophie C.

This was the worst hospital I've ever been to when Dr Wilson left everything went down hill
The staff used to just sit there and watch me split my head open when they should have supported me
They kept me in there but my dad and mum fought for me to get out

Well if you read this I wouldn't recommend this hospital for anyone

Carol ?. C.

Staff are very rude to visitors. I went to visit my daughter who is a patient the room we was sat in was very dirty dry blood on the sofa. felt alot like prison rather than a hospital.